Construction firms have invested heavily in digital platforms, yet project coordination failures remain common. Technology alone does not solve fragmented decision ownership and inconsistent process discipline.

The Coordination Gap

Projects often use multiple tools without clear data ownership, creating version confusion and avoidable rework.

The issue is usually governance, not software capability.

Control Points

Clear stage gates, document standards, and escalation protocols reduce interpretation errors between teams and contractors.

Consistent controls improve schedule reliability and cost predictability.

Leadership Implication

Project leaders who treat digital delivery as an operating model, not an IT function, see stronger outcomes.

Execution quality depends on behaviour and accountability at every handover.